The use of VoIP has transformed the way we do business. Now more than ever, we’re all interconnected. One of the most appealing VoIP features is the ability to work from home while still having access to all of the same phone features as if they were in the office.
- But what is VoIP?
- What’s the Difference Between VoIP and Traditional Phones?
- The Similarities
- The Difference
- What Are the Advantages of VoIP?
- Can I use my VoIP phone remotely?
- How can VoIP help me and my staff work remotely?
- The Advantages of VoIP Over Traditional Phones for Remote Working?
- The limitations of VoIP for remote work
- Final Thoughts
But what is VoIP?
VoIP (Voice over Internet Protocol) is a protocol for transmitting voice data over the internet. These packets are then sent through the internet, rather than the traditional phone network. As with email or any other form of digital data transfer, voice packets in a VoIP calls travel over the internet exactly like any other type of digital data.
A VoIP phone really only refers to anything that can use VoIP (Voice over Internet Protocol) technology. Alternatively, it might be a computer, tablet, mobile phone, and other such internet-connected device running VoIP software, such as the analogue phones we’ve all used for years.
If you think about it, VoIP phones come in two varieties: hardware phones and devices that can act as VoIP phones thanks to software.
What’s the Difference Between VoIP and Traditional Phones?
Over-the-internet calls have an advantage over traditional phone services since they are more efficient. One reason for this could be the capacity to work across many platforms. What if, though, those aren’t the fundamental differences?
The real deal is right here. It’s all about the how, not so much about the why in this situation.
VOIP (Voice over Internet Protocol) makes use of packet switch technology to transform analogue voice signals into a digital signal, whereas traditional phone systems rely on the Public Switched Telephone Network (PSTN).
VoIP is, without a doubt, the future of commercial communication. Many companies are actually joining the system on a daily basis. There is a difference between traditional landline phone systems and VoIP. In retrospect, it’s best to just say that VoIP represents a significant advancement in telephone technology.
The fundamentals have not changed. Communication and message sharing is made possible through VOIP as well as traditional landline phone systems. You can choose which is best for you based on your personal preferences, needs, and tastes.
We have a strong tendency to favour items that satisfy us the most. Switching to VoIP from traditional phone systems sounds like a little step because we are always looking for ways to improve. It’s for sure. In fact, if you’re serious about expanding your firm, this should be your next major move.
What are the functions of VoIP? It merely affects the manner in which you speak to everyone. In reality, it just simplifies and streamlines the entire system.
The Cost Of The Phone System
Traditional phone systems and VOIP systems have numerous distinctions. What’s remarkable is how much less expensive VOIP is than traditional landlines.
While this may come as a surprise to some, it is common knowledge that cutting-edge technology goods are quite pricey. VOIP, on the other hand, does not have this problem. VOIP can be half the price of traditional phone systems in some circumstances. Some businesses have saved as much as 60% on phone bills by switching to VoIP.
Because of the requirement to keep hundreds of circuits open throughout a discussion, long-distance calls will always be more expensive than VoIP because of the voice frequency being converted to data and transferred via any internet line.
Even though traditional phone system providers have attempted to offer low-cost services, they fall short of VOIP Phone Service providers such as My Fonetel’s in terms of quality and reliability.
Learn More: Cost Of VoIP in Australia 2021
Need for Power and Internet
Approximately how much battery life does your phone have? Isn’t it true that we’re all trying to save money for the company?
Because traditional phones are more robust, they may withstand power outages and natural calamities better than newer models. When unforeseen failures occur, a VoIP phone system provides superior disaster recovery and resiliency for the business. VoIP systems, unlike traditional landlines, have 24-hour monitoring and can quickly redirect transmission signals if something goes wrong, so you’ll never miss an important call again. This very efficient technology is unaffected by power outages, line disruptions, construction, etc. The best part is that you can do business from your smartphone, tablet, laptop, or even a desktop computer, wherever you are and whenever you choose.
Reliability and Good Call Quality
For a long time, people assumed that phone calls made via the internet would be of poor quality. The traditional desk phone has been around for decades, and a new entrant into the market would struggle to keep up with the quality of calls made by the established players. Not if the new system relies on the internet’s destructive potential.
The quality of VoIP communication is excellent, much to the surprise of most individuals. It’s actually pretty competitive with traditional landlines when it comes to excellent call quality. Because VoIP doesn’t use any circuits, you won’t hear any clicks or whirs during your call. Calls from one building to the next will be of equal quality, regardless of how far they go. VOIP claims to have HD voice quality with crystal clear audio.
Most people may believe that voice over internet protocol (VOIP) is just an improvement over current phone networks. Quite the opposite is true.
Both traditional phone systems and VIOP use different kinds of technology to do their work. When using VOIP, messages (video and audio) are converted to data and sent via the internet or a corporate local area network (LAN). Digital information is transmitted over the internet from analog information. Circuit switch technology is used in traditional phone systems, where telephone calls go across the PSTN using copper cables (Public Switched Telephone Network). VOIP has the potential to be beneficial for businesses.
The internet is the sole way to connect VoIP devices. This is unquestionably advantageous. It does, however, have some drawbacks. Cyber-attacks can compromise VOIP systems. Having a public IP address makes this more likely to occur. Private firewalls and security protocols, on the other hand, keep the system safe.
Because traditional phone systems do not have an internet connection, they are impervious to cyber-attacks. Landlines aren’t infallible, however. There is always the possibility of someone tapping your phone.
Learn More: Is VoIP Secure? VoIP Best Security Practices
Traditionally, phone systems have only a few functions to offer. VoIP has a ton of functionality. The fact that VoIP is always adding new capabilities also helps.
What Are the Advantages of VoIP?
- Caller identification is displayed
- Calls are being redirected to alternative phone numbers.
- VOIP uses digital encryption to protect the privacy of the data being sent.
- Voice over Internet Protocol (VoIP) offers voice mail services.
- There is also the option of using conference calling, video calls, and international calling, which saves a lot of money.
In addition, VoIP systems are more easily upgraded than conventional phone systems. Changing your bandwidth and installing new software are all that’s required for VOIP business phone service. Traditional phone systems, on the other hand, necessitate the installation of additional phone lines. If you’re still using an old phone system, upgrading it will cost you a lot of money in labor, lines, and wiring.
Learn More: Benefits Of Using VoIP For Small Business
Can I use my VoIP phone remotely?
In the event that a company switches from using desktop phones that are connected to an in-house PBX to using a hosted VoIP system, one of the advantages that customers enjoy is the ability to take their phone with them.
A VoIP phone system does not impose any geographical limitations. A corporate VoIP phone can be used virtually anyplace there is an eight-pin ethernet connector or wireless internet connection with a speed greater than a specific threshold.
How can VoIP help me and my staff work remotely?
VoIP allows you to work from home by allowing you to use your IP phone from the office. Take your IP phone with you when you move to a new place.
- You’ll continue to have the same number.
- It will behave as if it were in your office.
- With your company phone number, you’ll be able to contact and page coworkers, call extensions, redirect calls, and receive voice calls.
Telecommuting has never been easier thanks to VoIP technology. It makes it possible for remote workers to stay in touch at all times, even while they’re working from different locations. With video conferencing, remote workers may see and talk to one another in real time. They can quickly share files, offer comments, and even edit one other’s work all with the push of a button.
The Advantages of VoIP Over Traditional Phones for Remote Working?
Aside from saving money, VoIP’s accessibility is a huge perk for companies. Using a cloud-based VoIP service allows you to make calls from virtually anywhere.
You can make calls for business if you have a good data connection. It’s also possible to get voicemails sent to your email address if you’re not available to answer the phone. VoIP has the advantage of allowing you to use your business phone wherever you go by using a softphone app.
As the workforce gets more mobile, being able to access your data from anywhere gives your organization more flexibility. Employees who use mobile devices can remain productive no matter where they are.
VoIP also adjusts to the working styles of your staff. There is no requirement for employees to be physically present in the workplace when working remotely. They can do their work on the go with their smartphones and tablets.
Sixty-five percent of full-time employees, according to the State of Work Productivity Report, believe that working remotely would increase productivity.
It’s possible to take your VoIP number with you wherever you go. As a result, you will be able to utilize the same phone number no matter where you go.
This is excellent news for folks who are constantly on the move. Even better, if your company relocates, you can keep your VoIP number.
This allows you to multitask
VoIP, in addition to standard phone calls, lets you transfer files like papers, photos, and videos while you’re still in the middle of a discussion. As a result, you’ll be able to hold more seamless meetings with clients or employees all across the world.
Softphones Give You More Flexibility
Softphones are software, not hardware. As an alternative, they’re computer programs that can be run on a tablet or mobile phones. Even while enterprise VoIP companies like Nextiva provide tools specifically for businesses, an excellent example is Skype.
There are numerous benefits to using a softphone for corporate conversations.
- It eliminates the need for additional workstation space and equipment.
- increases portability even more.
- It allows for a workforce that is always online.
Softphones, on top of all that, give you freedom of choice. This gives remote workers access to features that help them be more productive.
The limitations of VoIP for remote work
You Need a Reliable Internet Connection
Your VoIP service is only as good as the broadband internet connection you use to access it. The quality of your service will deteriorate if your network bandwidth is limited.
In contrast to popular belief, VoIP consumes significantly less bandwidth than you may assume. Low latency is critical for VoIP devices on your network. Each device should be able to upload data at a rate of at least 100 kbps. If your ping and jitter measurements are fewer than 70ms, you have a stable internet connection.
The amount of bandwidth required by your company is determined by the number of simultaneous outbound calls you intend to make and the average number of incoming calls you receive.
Latency and Jitter
In addition to speed, latency and jitter are two more quality issues that might arise with any internet-based system.
When communicating online, each message is divided into “data packets,” which can be email, video, or audio. The original message is then created by reassembling the data packets at their final destination.
Jitter and latency occur when data packets encounter transmission delays or are incorrectly reassembled.
Major internet backbones alter data pathways to safely and quickly deliver traffic to a destination; your internet services may not even be the source of these issues.
Limitations in emergency call tracking
VoIP’s final drawback is the ability to follow your movements. Third parties have a hard time determining where a call originated because VoIP is portable and accessible.
Calls originate from an IP address that cannot be traced using GPS or cell tower information. However, even if 99 percent of callers don’t require this information, it creates a problem for emergency services like 000. In an emergency, you’ll have to tell someone where you are.
VoIP technology has been around for a few decades now, and many companies have benefited from it. It’s time to see if you can be one of those success stories too! The benefits are clear – the cost savings alone would pay for your initial investment in no time at all. Plus, using this type of phone system will allow you to work more efficiently by not having to leave your desk as much (especially when compared with traditional landlines). If that sounds good to you, call us today. We’ll help answer any questions and guide you through the process so that you can make an informed decision about whether VOIP is right for your company.