The traditional home phone is becoming a thing of the past, phased out and replaced with new technology. Many young people forego the traditional home handset for their mobile phones as today’s mobile plans can be dirt cheap!
However, there still merit in having a landline at your house if you want to have an old fashioned conversation over that dial tone sound we all know so well. Enter Voice Over Internet Protocol – or VoIP for short – which has become more popular than ever before due to its cheaper price tag. Some features like call waiting are not available on cellular networks yet.
What is VoIP?
VoIP is the newest innovation in voice communications.
VOIP is an acronym for Voice Over Internet Protocol, or in more common terms, phone service over the Internet. Suppose you have a reasonable quality internet connection. In that case, you can get phone service delivered through your internet connection instead of your local phone company. Some people use VoIP in addition to their traditional services since VoIP provider usually offer lower rates than traditional providers but sometimes doesn’t offer emergency services and other popular features such as information page listings and directory assistance.
Want to learn more about how VoIP works? Read more here: What Is VoIP: What You Need To Know About This Technology
How Does VoIp Work?
Voice over IP allows you to use your internet connection instead of a phone line for making and receiving calls! You can still call landlines or mobile phones, but it will be through the Internet rather than using a traditional phone service provider.
VoIP is the future of communications. It’s an emerging alternative to a copper home phone line, and it has become more popular amid high-speed fixed-line broadband internet connection, WiFi, and mobile 4G LTE accesses, which are practically everywhere we go!
Benefits of VoIP to Businesses?
It’s no surprise that businesses today are all about efficiency. Switching to a VoIP system can help you maximize productivity with these five benefits:
Remote working is a great way to increase productivity and improve customer experience. This allows you to go anywhere while remaining present for your customers, especially since modern VoIP systems eliminate the need for an office or shared space by allowing instant switching between locations or to a mobile phone without losing any service or interrupting communications across multiple devices.
Flexible messaging option is a must! Business VoIP phone services can make your life easier. Do more of what matters with the perfect communication system: multi-task and still have as many calls to different people that day, without having to break away from an important conversation or spend time on hold. The most efficient way to conduct business these days – hands down!
As a cost-effective alternative to traditional long-distance and high-cost voice communication, VoIP is designed with features that make the process of connecting phone calls more efficient. The benefits of these unique call flow capabilities are seen when you consider how this feature handles situations like multiple incoming calls or other potential issues such as dropped connections on cell networks.
Fill your phone system with auto attendants to make sure all incoming calls are answered, and callers can speak to a live agent quickly. Automated assistants keep customer service agents sharp because they spend less time managing inbound calls, which means hiring costs go down without sacrificing the quality of care for customers!
All the latest advances in communication technology are being brought to bear on how we communicate. VoIP systems provide such services as instant messaging and video conferencing, all while making phone calls easy.
How Much Data Does VoIp Use?
VoIP might just be the silver lining of a new-age digital era. Unlike many other things used over the Internet, it does not require high data or fast internet speed. At 100Kbps download and 1Mbps upload speed, bandwidth for VoIP is usually a non-issue. As far as data goes, 13 megabytes per hour should be about average usage.
Cost of VoIP Services in Australia
You would never guess that the humble fixed line is on its way out. In Australia, it’s not just disappearing from homes but also offices and workplaces too! That means more people are looking for VoIP services than ever before because they want to stay connected whether at home or while travelling abroad.
Businesses come in all shapes and sizes, but regardless of what you need to make your business run smoothly – whether it’s a big corporation or an individual running their store from home- every company needs the right phone system. VoIP cost is generally 40% less expensive than traditional phone services. This may be because regular phone lines require a PBX, which is costly and difficult for startups and SMBs that only need few lines.
What Affects the Cost of VoIP
VoIP phone services are cheaper than landline services when you factor in the cost of all its features. To get an accurate estimate, make sure to calculate upfront and ongoing costs and total ownership fees, including line rental for each user per month, additional features, and any hardware purchases like handsets or other accessories to set up your business phones. It’s best to get in touch with a business VoIP provider and ask about their VoIP Plans.
Free VoIP services available in Australia
There are a few free VoIP services that give us some of the advantages over traditional landline phones. These apps below offer free sign-ups, instant messaging; group chat; conference calling; international calls; video conference and; easy file sharing options.
- Facebook Messenger
- Face Time
But as great and widely used as these apps are, they have a few disadvantages compared to business VoIP. There are limitations to these VoIP apps that may put a business at a disadvantage in a competitive world:
The same VoIP app is required to make a call or connection;
You can’t call phone numbers for free as these apps require the same app on the other end. Skype does offer this feature, but it requires you to buy “call minutes”;
Can’t get a phone number for free with the same principle, these apps can’t receive calls from landlines or mobile numbers;
Emergency calls disabled because the free VoIP services do not register your physical location as a paid VoIP does. That means emergency services can not pinpoint your location, and having no phone number: the emergency numbers will not be able to receive that call;
Higher internet speeds and call quality depend on the bandwidth compared to paid VoIP because of the different quality of codecs used to compress your VoIP calls yet maintain the voice quality.
Should I choose Paid vs Free VoIP service?
To avoid communication problems, it is important that you know what type of VoIP solution will suit your needs. Suppose you are only interested in keeping connected with family and friends. In that case, there’s no reason not to use one of these free services. Still, if your goal is more complex than that, like replacing traditional phone lines or landlines, for example, this may not be an appropriate option. Try looking into residential VoIP plans.
If you’re a business, both free VoIP service and residential VoIP won’t be enough. If you get a decent phone call volume, getting a business VolP phone system with advanced features like call management is the perfect solution to make sure that your team doesn’t miss any important calls! Additional features could include an auto-attendant answering all incoming calls and routing them to the right department or extension and international calling.
After all, VoIP is the future of phone service. And we’ve seen that it can save you money and offers several benefits over landlines. The only requirement is that your internet connection is stable. If this sounds like something you want to explore more deeply, get in touch with MyFonetel today!
We’re looking forward to working with you.