In premise business phone system
In Premise Business Phone Systems

What You Need To Know

Many business owners have questions about on-premise phone systems, such as what they are and how they can work for a smaller company. This type of phone is very reliable, and you have the opportunity to mix and match solutions or have complete control over your telephone system. It is even possible to have on-premise VoIP (voice over internet protocol) and digital setups. This makes it perfect for small businesses.

Here we will delve into this phone system, looking at what the cost of one is and how long it lasts.

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In Premise Business Phone Systems

How Do Business Phone Systems Work?

An on-premise phone system may also be called an on-premise PBX phone system. When a company goes with this type of phone service, the upfront costs may be high, but unlike an IP phone system that ongoing cost is lower.

Any hardware required to operate the phone system is located in the office, where a secure space will be provided. This may be a computer hardware rack or a purpose-built phone closet. Typically, this system is purchased outright. You and your company will manage it. This is a great option for those that have their own IT person or resources. However, your IT person will be responsible for all updates and implementations. 

Many companies will choose an on-premise phone system as this enables it to connect to other devices located at the same site.  

Those who have an on-premise phone system may feel that they have invested lots of money on a phone system in the past, so now they can reap the benefits and only have to pay an annual maintenance contract. And to go along with this, no one wants to replace all of the desk phones! If your office has analogue phones, some adapters can be used on your traditional phone systems to work with a VoIP phone system.

Others like this phone system because the phone lines can be in operation even when the internet connection is not running.  

Other business owners like the idea of having all the phone system data and settings in their hands. With a cloud service, this would not be possible. In the end, the company will have more control over the phone system. Users can easily be added or deleted as needed.  

And if you already have a phone system in place, your employees will already know how to use it. When you get a new system, you will need to find the time to train all employees on the new system, which will take away their productivity time.  

The following features can all be found on an on-premise phone system:

  • Call control
  • Voicemail greeting
  • Web management tools
  • Call training
  • Analytics
  • Mobility
  • Contract storage
  • Messaging
  • App integrations
  • Collaboration tools

On-premise systems are feature-rich. With their self-serve user management, there is VoIP provider flexibility.  


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Frequently Asked Questions About In Premise Business Phone Systems

In this section, We answer all your burning questions about in premise phone system and how it can help your business.

How much does an on-premise phone system cost?

remise phone equipment can be on the expensive side if you do not already have it. The entire setup process can also be very lengthy. Almost all of the time, these systems are paid upfront, providing full ownership to the business. While they are on the more expensive side, they are considered normally having a lower total cost of ownership. 

An on-premise phone system can be expected to run at $800 to $1000 per user, paid upfront. This will not only include the phone, PBX, license, and five years of maintenance. The good thing about on-premise phone systems is that their fee will never increase as you will have paid for the equipment upfront. 

If you do decide to expand your company, the on-premise phone system will be simple to just add a new phone or two. You may be required to have additional licensing as well. 

The phone will most likely be one of three: 

  • A basic phone that uses simple call features. Front lobbies and break rooms may often have this type of phone. 
  • A black and white or a colour LCD that shows various features such as caller ID. Most business offices will have this type of phone. 
  • An executive or conference phone is a high-end phone with a touchscreen display. This phone can be used for conferencing.  

Features that you may wish to look at for your business phone include:

  • Mobility so calls can be forwarded to an employee's mobile phone should they happen to be away from their desk. 
  • Instant messaging to text a caller back from your computer if you can not speak to them at that moment.  
  • Conferencing so your company has the opportunity to have more than three individuals on a single call. 

How long does an on-premise phone last?

In the past several years, phones have come quite far. You can expect your on-premise phone to last three to eight years on average. However, if you maintain them regularly and take good care of them, many will last longer than this.  


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Why Choose My Fonetel?

If your company needs an on-premise phone system, consider choosing Myfonetel. This company, based out of Perth, provides quick solutions while taking tremendous pride in customer service.

When considering an option for your business phone, you need to look at what features your business requires you to have, as well as the total cost of ownership. You must also take into consideration any customization needs, scalability, support, and redundancy. Once you have thought of all of this, you can determine your best phone system needs.

If you are looking to grow with your company, Myfonetel is the way to go. Myfonetel will easily answer any questions you have, but they can also help you determine if on-premise phone systems are the route for you. Not only will you have data solutions that will assist your business while being flexible to your staff, but you will also be able to use the unified solutions to collate voice and data traffic on one platform.


Don't Just Take Our Word For It

Check out to what our clients have to say about making us their Telco partner. At My FoneTel, we embrace better, and we’re at our proudest when we help other companies and organizations embrace better, too.
Our Process

Our Process To Help Your Business Succeed

Whether you need a simple phone line or a complex business phone system installation, you can trust our friendly expert team to deliver superior results, with all technical aspects tended to with true professionalism.

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Book An Appointment

Our process starts by booking an appointment with one of our business phone system experts. We can either visit your office or you can come and have a chat with us at our office at South Perth

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After booking your appointment, We will discuss where you at right now, where you want to be and some of the challenges you are facing in your business right now.

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Presentation Of Solution

Once we understand the challenges you are currently facing, We will present possible solutions to improve your business

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Our experts are available Mondays to Friday to help you with your inquiries.

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