We are often asked by different people: ‘what IP business phone system is best, especially for small businesses’. To all interested, this guide will enlighten you about Private Branch Exchange (PBX} phone systems that are compatible or VoIP-friendly, that will help you make the right choice when you are ready to purchase one.
Category: IP Phone System
VoIP is a process in which you send digital voice signals over an IP network using a codec software that encodes the information and changes it back to analogue signals to the receiving party. Voice over IP converts a caller’s voice into a digital signal, compresses it to make it faster, and sends it over the internet using a codec software. At the receiving end, the digital data is then uncompressed into the sound that the receiver hears.
Businesses thrive on the quality of communication engagements they have with their customers. Traditional phones transmit sounds through wires connected to the phone service provider through a PBX that is onsite within the business premise.
There are three crucial things for businesses to consider when exploring the cost of a phone system upgrade. These can be classified into:
Total Cost of Ownership– businesses view any technology solution from the point of the total cost of ownership, or TCO. This is the sum of the expenses of acquiring and operating a device through its lifespan, i.e. Upfront costs+ Ongoing Costs= TCO. Though individual cost aspects can appear comparatively low, the overall sum of a package can be higher than first thought once a TCO calculation is done.
With the introduction of NBN rollout in Australia, VoIP technology is the in-vogue technology. This will replace outdated and expensive systems.
It is never an easy chore to go shopping for a new phone system more so now that VoIP phone systems are in vogue while traditional landlines are becoming obsolete and being phased out. The amount of choice that is open to the buyer is huge and maybe intimidating with the easy option of just gambling on the most comfortable choice which may leave buyers on expensive, basic-featured phone systems tied on long term contracts. It is important to know that you could save as much as 80% on calls and monthly charges by switching to VoIP.