VoIP Phones in Perth

Yes, you can bring your existing number over to the new VoIP phone systems. However, certain limitations apply. Changing your area code as a result of moving may prevent you from porting your number.

This service is not always offered for free. Some VoIP providers charge a fee for number portability. It may entail an additional cost as either a one-time or a monthly fee as long as you retain the ported number. If you are interested in number portability, speak with us, and we can strategise and plan your budget accordingly.

A porting fee is not the only restriction associated with the process. You may not be able to use certain features of the new service. This is especially true for features linked to their numbers, which are often offered for free when a new service is introduced. 

Many people are able to avoid this restriction by purchasing a second line with their ported number. As a result, you will have all the features of the new service while still being able to use your old line.

Small businesses tend to move to VoIP because of its lower cost. Because VoIP solutions can grow with a business, they are ideal for small businesses. You can easily add or reduce the number of lines on any VoIP business phone system and be charged accordingly. VoIP calls are also significantly less expensive, regardless of whether they are international calls or made within the boundaries of Western Australia. 

In addition, VoIP technology is backwards compatible, allowing old analogue desk phones to be connected to the system as well. If a device is directly connected to the Internet via an ATA or mobile network, it can also be connected to your telephone system. You can then be reached regardless of where you are or what you are doing at any time through your company telephone number. 

Lastly, because many small businesses lack a dedicated IT department, VoIP is an ideal solution. When using Cloud PBX, the maintenance is almost entirely handled by your VoIP service provider. Your only responsibility is to update your router regularly.

VoIP uses packet switching technology to convert analogue voice signals into digital data. Essentially, sound waves (i.e., your voice) are converted into digital data, enabling people to make phone calls over the Internet.

Many VoIP providers offer features such as having an auto-attendant, voice to email, automatic call forwarding, and three-digit dialling. These are features that cannot be found on landline phones.

In an organisation with multiple office locations, mobile devices, and the cloud, VoIP is the only way to take advantage of these advanced features.

VoIP has some security concerns since it is conducted over the Internet and not via traditional phone lines. Using VoIP internally is as secure as using traditional phone lines, provided that the IT infrastructure is secure. As the calls are made inside an internal system, external hackers cannot easily intercept the data. In contrast, calls made outside the internal infrastructure are vulnerable.

While VoIP and internet service providers may offer security policies, it is best to avoid putting your business network at risk.

Keep your business communication systems safe with an additional layer of security:

• Encrypt the data using numerous methods to protect it against hackers and other malicious attacks.
• Discourage staff from saving their passwords or passphrases on their devices.
• Set up a VPN connection for remote teams that operate outside the office.
  Deactivate inactive employees’ unused
• VoIP accounts.
  Educate staff on online security risks and teach them what phishing is so they know when someone might be trying to scam them into giving up personal information.
• Ask your team if they have been experiencing any strange occurrences, such as missing voicemails or ghost calls.