Why Do Medium-sized Businesses Switch to VoIP?

Medium-sized businesses often have to juggle a lot of balls—from human resources and accounting to marketing and sales.

Trying to keep up with the latest technology can be tough when you’re already spread so thin. You need a phone system that is easy to set up and manage and offers all the features your business needs.

My FoneTel VoIP for medium-sized businesses is the perfect solution. Our system is easy to use yet packed with features like voicemail-to-email, conference calling, and call forwarding. 

VoIP for Medium-sized Business Packages

My FoneTel has a range of business VoIP packages perfect for businesses of all sizes. We have options to suit every budget, and our team of experts will help you choose the medium-sized business VoIP solution that’s right for you.
3-5 Handsets VoIP
Phone System

$ 60-100
/ month

5-15 Handsets VoIP
Phone System

$ 100-300
/ month

20+ Handsets VoIP
Phone System

$ 500
/ month

Why Choose My FoneTel for
VoIP for Medium-sized Businesses

Secure network
We take security very seriously. We employ the most advanced security protocols to ensure your VoIP for medium-sized businesses remains private and secure.
Solutions that scale with your team
We tailor our business VoIP for medium-sized businesses to meet your changing needs. From your admin portal, you can manage your phone numbers, users, calling features, and locations.
Local support team.
We are local, and we share the same time zone. We can provide you with support in real-time since we have the same business hours.
Reliable connection
The reliability of our connections is one of our strongest assets. If we encounter an outage by chance, we will be able to resolve the problem before you are even aware of it.
Over 50 years of experience in the telco industry.
With the industry’s development and growth, we have grown and developed along with VoIP for medium-sized businesses.

Benefits of VoIP for Medium-sized Businesses

Frequently Asked Questions About
VoIP for Medium-sized Businesses

To use a VoIP phone system, you must have a modem and router, which are already installed as part of your existing internet setup. Users may make calls from any device that has downloaded your VoIP phone software. This might be a smartphone, a laptop, or a desktop computer. Additionally, you may make calls using a VoIP phone.

Users may call from any device or VoIP phone, enabling your remote teams to remain productive and connected regardless of where they work.

As long as your organisation already has a high-quality internet connection, you don’t need to invest much in telephony equipment to get started with a VoIP phone system. Consider the following types of equipment:

VoIP desktop phones

VoIP phones are meant to communicate using IP technology. They are wireless phones that do not require an outlet connection in the same way that a landline phone does, but they may have all of the same functionality as a business phone, such as conference calling, do not disturb, and call waiting.

These phones can be used in the workplace or at home if your workers work remotely. There is no lengthy setup process, so you can begin using them immediately.

VoIP Headsets

A headset is another form of supplementary VoIP equipment to consider. With a headset, employees may converse comfortably without holding up a phone or relying on their computer’s audio.

When your system goes down for an unknown reason, it’s critical to call your provider immediately so they can fix what needs to be fixed and have you back up and running in no time.

When comparing VoIP services, always keep an eye out for their commitment to customer care. When you begin inquiring about the providers’ level of service and examining any online reviews they may have, all your research will be worthwhile in the end!

When considering VoIP services, be sure to ascertain whether you will be required to sign a contract. You should also be aware of your contractual obligations. These contracts are typically yearly and provide a 30-day notice period prior to terminating services with the supplier. This contributes to the service’s quality, technical assistance, and uptime for devices that run these sorts of programs.

My FoneTel is based in Perth and shares your time zone and business hours. Our team will be there to provide you with any assistance you require.

The reality is that VoIP phone systems enable professional calls to be made reliably and at a high level of quality. The impression that internet-based calls are unreliable dates all the way back to the early days of online applications, when technical innovation outpaced existing infrastructure.

These concerns about dependability vanish as customers grasp the complexities of VoIP phone conversations. Additionally, users (and their phone carriers) may make efforts to ensure that everything operates as smoothly as possible.

When this occurs, the advantages of VoIP solutions outweigh those of traditional landline services.

Today’s VoIP services are dependable, transparent, and adaptable to the needs of organisations of all sizes. Utilising VoIP technology can help you streamline your communication tools and improve your financial efficiency in several ways.

Communication Costs Can Be Reduced:

Typically, a VoIP phone system saves costs by eliminating company phone bill charges. A business that uses a VoIP service eliminates the need for several service providers for its office, mobile, and data demands. All of these functions are carried out via the data network.

Reduce Internal Information Technology and Support Burdens:

The provider controls and maintains the network, gear, and software of a hosted VoIP service. This decreases the firm’s reliance on IT assistance and frees up time to create new business efficiencies.

Increase Your Return on Investment with Efficient Payment Models:

Users often pay on a monthly per-user basis for VoIP systems. Data caps and varying charges according to the time of day are a thing of the past. Additionally, VoIP users are no longer restricted to a certain region, address, or phone line for communication, allowing employees to work from anywhere and saving the organisation money on long-distance rates.

Reduce Hardware and Installation Requirements:

Additionally, the VoIP phone system is simple to set up and use – no hardware or significant equipment installation is required. The VoIP supplier can provide new phones or supply existing ones; all you have to do is connect them to the Internet and resume work.

Whether you’re comparing the cost of VoIP versus landline or choosing which sort of VoIP system is ideal for your organisation, don’t allow cost to be the sole consideration in your decision. When choosing a new technology partner, choose a business VoIP provider that proactively checks network stability, delivers technological upgrades, provides customer assistance to address any problems, and detects and mitigates fraud and compliance threats.

Finally, picking a supplier capable of meeting your communication demands is more likely to result in a long-term solution than merely choosing the cheapest one.

Numerous hosted VoIP providers utilise numerous data centres, ensuring that your VoIP phone system is never unavailable. Rather than that, in the event of an internet outage, your service is divided among the many servers in the various data centres. This design ensures complete redundancy. The trick is to find a provider that makes use of many data centres to provide redundancy.

And if your company’s facility becomes unavailable for whatever reason, your hosted VoIP provider will simply divert all of your calls to cell phones or other locations, ensuring that your clients are unaware of the issue. The provider should be able to route those calls to certain phones based on the nature of the call. These changes may be completed in minutes, not hours or days.

If you want to keep your business safe and operational at all times, the Business Failover Solutions are a worthwhile investment. This is especially true if you use an IP phone service for business. Numerous Perth businesses are already making phone calls through WiFi and 4G, bypassing conventional phone lines.

While this is a cost-effective alternative, it is far more reliable than the NBN or ADSL. Because both internet and phone communication now occur over a single line, a failure might result in the complete shutdown of activities. Therefore, it is recommended to use a business failover solution to avoid this circumstance ever occuring.

Once you’ve made the move to a business IP phone service, it’s critical to safeguard your operations. Utilise our business failover solutions to quickly restore your data and eliminate the danger of losing customers. You’ll operate more reliably and efficiently, which will help you differentiate yourself from the competition.

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