Why Use VoIP For Small Business

More and more businesses are realising the importance of having a VoIP phone system, but many are hesitant to make the switch because of the perceived cost and complexity.

Making the switch to a VoIP phone system can be daunting, but it doesn’t have to be. My FoneTel is an affordable and user-friendly VoIP service that makes it easy for small businesses to take advantage of all the benefits VoIP has to offer.

With My FoneTel, you’ll get access to attractive per-call pricing, a wide array of features, and improved interactions with customers. Plus, our conference call feature is easy to use and perfect for business on the go. Try My FoneTel today and see how much easier your life can be.

VoIP for Small Business Packages

The cost of a VoIP phone system depends on the choice of package, so it’s essential to choose the one that best suits your communication needs.
3-5 Handsets VoIP
Phone System

$ 60-100
/ month

5-15 Handsets VoIP
Phone System

$ 100-300
/ month

20+ Handsets VoIP
Phone System

$ 500
/ month

Why Choose My FoneTel for
VoIP For Small Business

Secure Network
We take security very seriously. We employ the most advanced security protocols to ensure your communication and information remain private and secure.
Solutions that Scale with Your Team
We tailor our business telephone systems to meet your changing needs. From your admin portal, you can manage your phone numbers, users, calling features, and locations.
Local Support Team
We are local, and we share the same time zone. We can provide you with support in real-time since we have the same business hours.
Reliable Connection
The reliability of our connections is one of our strongest assets. If, by chance, we encounter an outage, we will be able to resolve the problem before you are even aware of it.
Over 50 Years Experience in The Telco Industry
With the industry’s development and growth, we have grown and developed along with it.

Benefits of VoIP for Small Business

A VoIP phone uses an internet connection rather than a traditional phone line, with several advantages.

Reduced Cost

VoIP can reduce your phone bill by more than half, as it does not require any additional hardware or equipment and thus saves money on capital expenditure. Many people are also migrating away from circuit-switched networks due to the high cost of outbound and international calls.

Increased Accessibility

Softphone applications allow you to take your business phone with you with ease, no matter where that may be! With increased accessibility comes many benefits, including improved productivity due largely to being able to access work anywhere at any time, perfect for those working remotely.


VoIP technology offers a cost-effective and scalable solution to your business needs. With the ability to easily scale, there is no need to purchase expensive hardware or waste space on additional phone lines.

Better Voice Quality

With the advancement in technology, VoIP calls have become louder and clearer. They also don’t drop as they used to!

Business Apps

Business apps are great for managing your sales leads and opportunities. They also make it easy to filter customer service inquiries so you can take care of them quickly! With advanced VoIP features like workflow management, VoIP can help eliminate those repetitive tasks that bog down any business’s day-to-day operations.

Frequently Asked Questions About
VoIP for Small Businesses

Because VoIP solutions are scalable, they are ideal for small businesses. Additional lines can easily be added or reduced, and the bill will reflect these changes. It is a cost-effective method of communication.

Due to the absence of a dedicated IT department in many small businesses, VoIP is a perfect solution. With Cloud PBX, your VoIP provider is responsible for the majority of the maintenance. All you have to do is update your router regularly.

Because VoIP phone services can be scaled easily, you will only pay for what you need. Monthly plans with transparent pricing can be used by small businesses to make the most of their operating budget. There are no hidden charges.

VoIP (Voice over Internet Protocol) systems are telephone systems that enable communication through the Internet. With traditional phone systems, calls are routed over the Public Switched Telephone Network (PSTN) (PSTN). A call begins when the caller establishes a connection on the public switched telephone network (PSTN). The caller’s connection to the receiver must stay open during the duration of the call.

VoIP technology makes use of internet routing technologies to transport the caller’s packets to the intended receiver. VoIP converts analogue audio communications to data packets, which are subsequently delivered via the same data network that is used for other purposes, such as email. The network can transport more data, which increases its efficiency and cost-effectiveness.

VoIP systems for small businesses are less costly than their PSTN counterparts. A business that uses a traditional phone line needs to instal wires, PBX infrastructure, and desk phones. There is no additional equipment to instal with VoIP. In the majority of situations, the VoIP provider handles all equipment on-site. This eliminates the need for firms to engage additional people to manage the system.

The short answer: VoIP is cheaper than traditional phone lines because it uses your existing internet connection rather than a separate system or additional hardware.

Here are some reasons why VoIP business phone systems are more affordable and cut businesses’ costs.

Typically, a VoIP phone system saves money by reducing company phone bill expenses. A business that uses a VoIP service eliminates the need for several service providers for its office, mobile, and data demands. All of these functions are carried out via the data network.

With a hosted VoIP system, the provider oversees and maintains the network, gear, and software. This decreases the firm’s reliance on IT assistance and frees up time to develop other business efficiencies.

Users often pay on a per-user-per-month basis for VoIP systems. Data caps and varying charges according to the time of day are a thing of the past. Additionally, VoIP users are no longer restricted to a certain region, address, or phone line for communication, allowing employees to work from anywhere and saving the firm money on long-distance rates.

Additionally, the VoIP phone system is simple to set up and use – no hardware or significant equipment installation is required. The VoIP supplier can provide new phones or supply existing ones; all you have to do is connect them to the broadband Internet connection and resume work.

Let’s compare the two in different areas:

Pricing: It’s not cheap to set up a landline. You’ll need a PBX, hubs, switches, phone adapters, routers, phones, and copper lines to connect to the PSTN (Public Switched Telephone Network). Plus, you’ll still have to pay a provider regularly.

VoIP, on the other hand, is much cheaper. You may even utilise your old landline phone with a VoIP service with the correct adaptor.

Setup expenses are generally minimal, and suppliers provide a variety of reasonable pricing options. Most affordable services are pay-per-use, so you only pay for what you use.

VoIP certainly wins here since it leverages your internet connection to make calls, and chances are you already have that setup. Since cloud-based calls are cheaper in the short and long run, VoIP is cheaper than traditional phone lines.

Call Management Features: They must do more than just make and receive calls. Your call management needs will depend on the number of lines and extensions and the inbound and outgoing traffic.

With a multi-level voice menu system, your consumers may self-serve or connect to the proper person the first time.

These features may be accessed via a landline business system, but it normally requires a costly PBX setup. You’ll probably need to pay an extra fee per feature per month on a landline.

On the other hand, most VoIP systems provide these functions for free. VoIP provides a professional, scalable calling experience. Plus, the features like virtual extensions are more economical and are constantly updated.

Device Flexibility: It allows you to make and receive calls from any device, including smartphones and tablets. You’ll never miss a crucial call with VoIP because you’re out.

Call flipping makes it easy to switch between devices without your client noticing. If you receive a call on your desk phone but need to leave, just transfer it to your smartphone.

With the star code option, landline systems can automatically route calls to cell phones, but that’s it. With VoIP, many phones and computers may be rung simultaneously (or sequentially) to ensure speedy response times and no missed calls.

Emergency Services: This is a major issue for many first-generation VoIP companies. Because VoIP phone numbers aren’t location-dependent, 000 dispatchers struggled to send emergency services when no physical address was supplied.

But things have changed since the birth of VoIP. The majority now allow emergency calls (however, always check with your provider to make sure). Providers will ask for your address when you open an account and let you change it afterwards.

There’s still a chance you’ll lose power or internet connectivity and be unable to call 000. Emergency personnel may be delayed if you’ve moved and haven’t updated your address with the provider.

However, landlines are more basic and are easier to utilise during emergencies. A typical landline may be linked to a precise location, allowing dispatchers to locate you without verbal confirmation.
Landlines are the best option here. The ease and dependability of landlines still outweigh VoIP’s advancements in emergency services calls.

Call Quality and Reliability: Landlines provide good sound and minimal lost calls. However, VoIP call quality is dependent on your internet connection. Call quality is unlikely to be an issue if you have high-speed Internet.

But VoIP provides you with more control over call quality. If you’re not happy with the sound, you can always plug in a headset or microphone. If you don’t have a backup system in place, a power loss might disable your phone.

Nobody wins since both landlines and VoIP have drawbacks. VoIP calls sound better than landline conversations, but they require a good internet connection and enough capacity.

Scalability: Scaling with VoIP is cheap and easy. There are no extra on-premises expenses or copper wiring required for additional lines, numbers, and extensions. Automatic digital upgrades keep your system up-to-date with the newest technology and applications.

Scaling landline phones is more difficult. To add additional users and grow your business, you’ll undoubtedly need more phone sets and wired phone lines—and you’ll probably need to pay a provider to instal them all.

Despite this, VoIP deserves one final victory point. VoIP is easier and cheaper to scale up and down to meet changing corporate needs.

The quick answer: yes. There is free VoIP software and tools available for instant messaging, making and receiving unlimited calls—including video chats – through the use of the Internet.

WhatsApp, Facebook Messenger, Google Duo and Hangouts, Skype, and Viber, are just a few of the top free VoIP services available on desktop and mobile device.

Of course, if you’re a business owner, the more important question is whether these options are sufficient to suit your communication demands. Wouldn’t you be better off with a VoIP service that offers more powerful features at an affordable price?

Talk To Us Today

Our experts are available Mondays to Friday to help you with your inquiries.

Talk To Us

Contact Us

Want us to go to your office instead?
Give us a call or send us an email today.

Contact Us

Come Say Hi!

We are located at 2 Canning Hwy South Perth. Coffee is on us!

Get Directions